
Lorex cameras are among the most useful devices you can buy for your home. However, your ability to use them depends on whether you are able to make the best of them. If you face issues with your Lorex camera, basic troubleshooting steps may help. But when they don’t work, it becomes important to reset lorex camera.
Whether you have forgotten your password, facing connectivity issues, or are setting up a second-hand unit, learning the steps to reset your Lorex camera will help and save a lot of frustration. This blog will walk you through the easy steps to do the same so you can get it back up and running in no time.
Why reset Lorex camera?
There are several reasons why one may want to reset their camera. These can be-
- You have forgotten your password and cannot access the system
- The camera is malfunctioning or cannot connect to the internet
- You are selling or giving away the camera and need to reset it
- The camera is having problems after trying to update its firmware
- You have purchased a used camera and need to reset it to the default settings of the previous owner
Regardless of the reason why you need to reset your Lorex camera, the process is quite simple, depending on the specific camera model.
How does Lorex camera reset help?
Before we get started, it is important to note what a reset operation on your Lorex camera does. For a factory reset operation on a Lorex camera:
- All customizations, including network configurations, are deleted
- All stored password and account information are deleted
- The camera is reset to its default, “out-of-the-box” state
- You are forced to go through the initial setup process again, this time through the Lorex Login
- The recorded content on an SD card or NVR/DVR hard drive is generally preserved, though this is model-dependent
Easy Steps to reset Lorex camera
Resetting the camera to factory settings is easy and can be done in simple steps. Here’s what you can do:
Lorex Camera Reset Using the Reset Button
The most reliable and commonly used method is the physical lorex camera reset button.
This method is recommended if you are completely unable to use your Lorex camera app and web interface.
Steps to reset Lorex camera using the reset button:
- Turn your Lorex camera on and allow it to fully boot up, which takes around 30-60 seconds.
- Locate your reset button, which is usually a pinhole button located on the back, bottom, or side of your Lorex camera. You might need a paperclip or a SIM ejector pin to do this.
- Press and hold your reset button for 10-15 seconds.
- Let go of your reset button when you hear a clicking sound or when your Lorex camera LED light flashes.
- Allow your Lorex camera to restart, and this might take 1-2 minutes.
- After your Lorex camera has fully restarted, your Lorex camera will be restored to its factory settings and ready for setup.
Tip: Always check your Lorex camera manual for the location of your Lorex camera reset button, as different Lorex cameras have different button locations.
Lorex Camera Password Reset via Web Interface
If you are still able to access the camera’s browser interface but cannot recall the admin login credentials, you can reset the lorex camera password directly.
- Launch a browser and enter the IP address of the camera in the browser’s address bar.
- On the login page, you can select the ‘Forgot Password’ option if it is enabled.
- Respond to the security questions you set up during the initial configuration of the camera or use the email registered with the camera to get a reset link.
- Reset the password according to the instructions on the page.
- Login with the new password using the Lorex Login page.
If you are unable to access the ‘Forgot Password’ option on the login page, you can use the physical reset method as explained above.
Reset Lorex Camera using NVR/DVR
In case the camera is connected to the network video recorder or the digital video recorder, you have the option to perform the Lorex camera reset password from the interface itself, without the need to access the camera physically.
- Connect the camera to the screen using the monitor cable.
- Right-click on the screen displaying the camera’s live view.
- From the drop-down menu, select the Main Menu option.
- Now, from the menu, select Camera > Camera List or System > Account.
- From the menu, select the camera or the user account you want to reset the password for.
- From the menu, select the “Reset Password” option and set the new password.
Lorex Camera Factory Reset via the System Menu
If you can access the NVR/DVR interface, and you would like to do a complete lorex camera factory reset of the entire system, here is how to do so:
- To do a “Factory Default” or “Restore All Settings,” you will need to go to the “Main Menu” in the NVR/DVR system, then go to “System” > “Maintain” or “System” > “Default”.
- Now you can select “Factory Default” or “Restore All Settings,” then confirm the action.
This is the most comprehensive reset, and it is suggested when the entire system is being transferred from one ownership to another.
Lorex Camera Firmware Update After Resetting
Once you have reset Lorex camera, it is recommended that the latest firmware be downloaded immediately. The latest firmware will enhance performance, address security issues, and ensure compatibility with the Lorex app.
Steps for Lorex camera firmware update:
- Login to the Lorex Login portal, lorex.com, or the Lorex Home app.
- Go to Device Settings, then System, and then Firmware Update.
- If an update is available, click “Check for Update” and follow the on-screen instructions.
- You may also download the firmware update file directly from the official Lorex support website and update the firmware manually for your NVR or DVR.
- Do not turn off the device while updating the firmware.
Warning: It is recommended that you backup your current settings prior to a Lorex camera firmware update, as some firmware may require resetting your configurations.
The Final Word
Knowing the appropriate way to reset Lorex camera system, whether through the reset button, the internet, or the NVR/DVR menu, is an important thing to know as a Lorex camera system user. Each of these methods is appropriate in different situations, and using the appropriate method will ensure that you are back online as quickly as possible without the hassle of using the wrong method. Remember to update the firmware and password through the Lorex Login portal after resetting the system.
FAQs
Will resetting a Lorex camera delete all settings?
Yes. Performing a factory reset on a lorex camera system means that all your customizations, including network configurations, user accounts, and password settings, will be deleted.
What should I do if my Lorex camera reset is not working?
If you still can’t reset your camera, try using another tool to press your pinhole button, make sure you are pressing the correct button, and refer to your camera’s manual for further assistance. If you still can’t reset your camera, you can directly contact Lorex’s customer support for further guidance.
Do I need internet to reset Lorex camera?
No. You don’t need an internet connection to reset the Lorex camera using the reset button or the system menu on the NVR/DVR. However, an internet connection is necessary to complete the Lorex camera update, registration, or use the Lorex Login feature after resetting the camera.
Can I reset my Lorex camera using the mobile app?
Yes, in some cases. The Lorex Home mobile app allows you to control your device settings and reset your lorex camera password remotely, but this is only possible if your camera is still connected to the internet and can be accessed remotely through your app.